Acrotec Privacy Policy
Our Commitment to Your Privacy
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At Acrotec Pty Ltd ("Acrotec"), we place great importance on protecting your personal information. We adhere to the Privacy Act 1988 and the Australian Privacy Principles (APPs), ensuring that all data collected is handled with the utmost care and security.
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This privacy statement covers all our business activities, including Sales, Service, and Operations. We are committed to maintaining the highest standards of privacy and transparency, safeguarding your information from unauthorised access or disclosure.
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Any queries relating to personal information held by Acrotec (including access requests) should be directed to the Privacy Officer at the following address:
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Post: Acrotec, PO Box 599, Frenchs Forest, NSW, 1640
Telephone: (02) 8060 3137
E-mail: admin@acrotec.com.au
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What Personal Information Do We Collect
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Acrotec only collects personal information that is necessary for the conduct of its business. Without the provision of the requested information by the individual, Acrotec is unable to effectively complete the relevant business activity.
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You expressly and voluntarily allow consent to Acrotec to deal with your personal information in accordance with the terms and conditions of this Privacy Policy and the law. You have the right to withdraw or decline your consent at any time which can be done so by contacting the Privacy Officer.
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Acrotec endeavours to collect any personal information directly from the individual with that individual’s consent. Where personal information is provided to Acrotec by third parties, relevant staff will always take reasonable steps to obtain consent from the individual to whom the information pertains where required by the legislation.
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Within Acrotec information is only disclosed to suppliers and customers relevant to the particular business that the individual is conducting with Acrotec.
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Any Acrotec client, customer, business partner or recruitment candidate who does not wish their personal information to be provided to any particular organisation or types of organisations should notify Acrotec at the time of the collection of the personal information.
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Acrotec may collect information related to a customer’s credit rating or financial position. Any such information will be collected only for the purpose of reducing risk of bad debt before during or after engaging a customer. Information collected will not be divulged to any other company or individual without the consent of the customer.
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Use and Disclosure
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As a provider of a range of information technology products, services and solutions, Acrotec’s primary purpose for collecting personal information is to facilitate the efficient provision of quality information technology products and services.
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Apart from the completion of the original business dealing, this may involve the provision of relevant product and industry updates and other market related information and opportunities to Acrotec’s business associates. Should you prefer not to receive any such information please advise Acrotec’s Privacy Officer.
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Data Quality
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Acrotec continuously monitors the accuracy of personal information on collection from and provision by the individual and through the day-to-day processes of its business. Should any updates to your personal information be required please contact and inform Acrotec.
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Data Security
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As an information technology company, Acrotec employs state of the art security systems and procedures to ensure the integrity and security of personal information held. Personal information does not leave Acrotec’s internal systems unless required to affect the primary purpose of your business with Acrotec, or unless consented to.
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Should personal information be required to be removed from our offices for business purposes, increased security measures are employed.
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Despite our high level of information security and commitment to your privacy, Acrotec cannot provide an absolute assurance that personal information will remain secure at all times. Similarly, Acrotec does not guarantee the security or privacy compliance of any websites accessible through links provided on any of its websites.
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We have obligations to notify you if you are affected by a data breach. We will take all reasonable precautions and remedial actions to prevent such events. However, as we cannot guarantee that remedial actions will be sufficient to prevent all instances of a breach, we will notify you of an eligible data breach as soon as practicable and provide recommendations on steps you should take to mitigate any serious loss or damage.
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Acrotec will delete your personal information from our systems upon your request, provided that sufficient proof of identity is established.
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Access and Correction
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At any time you may contact our Privacy Officer and request your personal information be reviewed and corrected with exception to the limitations imposed by the privacy legislation. We will make all efforts to correct data once we have proved your identity.
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We will deal with all requests for access to personal information as quickly as possible, but no later than 30 days from the date of your request.
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Identifiers
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Acrotec limits the use of government-related identifiers strictly to purposes required by law. We do not use these identifiers for any other purpose unless legally mandated.
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Anonymity
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Acrotec’s personnel will respect a request for anonymity unless and until relevant business negotiations are entered into. None of Acrotec’s business processes can be completed effectively with either party remaining anonymous.
Sensitive Information
Acrotec does not require that you supply any sensitive information unless it is essential for the purpose of the conduct of business. This type of information will not be collected without your consent.
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Cookies
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We may use Cookies and similar technologies on our website to enhance user experience and analyse website traffic. Cookies are small text files stored on your device that help us remember your preferences and track your activity on our site.
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You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. Instructions on how to do this can usually be found in your browser's help section. Please note that disabling cookies may affect your experience on our website.
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By continuing to use this website, you consent to the use of cookies in accordance with this policy.