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Comprehensive Managed IT Services in Sydney

Unlimited IT Support Plans Designed to Scale with Your Growing Business.

Your Trusted IT Managed Service Provider in Sydney

At Acrotec, we specialise in providing proactive Managed IT Support Company in Sydney and throughout Australia. For over 15 years, we've helped Sydney’s leading small and medium-sized businesses move beyond daily IT frustrations to build efficient, secure, and scalable technology environments.

Our commitment to exceptional service is more than a promise—it's a system. As a Microsoft Partner, our processes are grounded in ITIL methodologies and meet ISO 9001 quality standards. This means you get a reliable and strategic IT Managed Service Provider dedicated to your growth and success.

ISO 9001

Why Choose Acrotec for Your Managed IT Support?

We go beyond simply fixing problems. We partner with you to turn your technology into a competitive advantage.

Leading IT experts
Trusted Partner
IT Helpdesk

A Partnership That Fits Your Business

IT That Grows With You

Local Expertise You Can Rely On

Our flexible approach means we tailor our support to you. Whether you need a dedicated team to manage your entire infrastructure or co-managed support to assist your existing IT staff, we seamlessly integrate with your operations.

Business never stands still, and your IT shouldn't hold you back. Our scalable solutions are designed to adapt to your changing needs, ensuring you can meet new demands and control costs as you grow.

Gain access to a whole team of highly qualified engineers with deep experience across a wide range of IT specialisations. With Acrotec Managed IT Support, you get enterprise-level expertise at a fraction of the cost of hiring in-house.

Our Managed IT Services: A Closer Look

Our all-inclusive support plans are designed to provide a hassle-free IT environment so you can focus on what matters most—your customers.

24/7 Remote Support & Monitoring

We start with a free, no-obligation audit of your current IT systems to identify risks, opportunities, and potential cost savings.

Reliable Data Backup & Disaster Recovery

Your data is your business's lifeline. We implement and manage automated backup solutions and create a robust disaster recovery plan to ensure your critical information is safe and can be restored quickly in any event, from hardware failure to a cyberattack.

Unlimited End-User Support

Your staff can create unlimited support tickets at a fixed monthly cost. Our friendly team provides fast, practical solutions to keep your employees happy and productive, without any surprise bills.

Advanced Cybersecurity Solutions

Protect your company's most valuable asset—your data. We deploy and manage robust security measures to safeguard your business from evolving cyber threats, giving you complete peace of mind.

Proactive Systems Maintenance

We don't just wait for things to break. We perform regular, proactive maintenance to keep your systems running at peak performance, preventing issues and extending the life of your hardware.

Hardware Management & Procurement

From laptops to servers, we manage the entire lifecycle of your IT hardware. We provide expert advice and procurement support to ensure you get the best value on the right equipment for your needs.

What Our Clients Say

The work Acrotec did through our managed service agreement allowed us to redeploy IT staff in-house onto customer-focused projects. This really helped us drive our business forward whilst controlling our cost base.

Annelle Paemeaa - IT + Systems Manager 

Surgical Specialities Pty Ltd

Frequently asked questions

Our unlimited remote support provides businesses of all sizes with unparalleled features and benefits.

 

Designed to deliver a completely hassle free IT environment to your business.

Ready to Take Control of Your IT?

Stop letting IT issues slow you down. Our simple, transparent process is designed to show you exactly how our managed services will reduce costs, improve security, and free you up to focus on growing your business.

1) Complete the Quick Form

2) Get a Free IT Assessment

3) Receive a Custom Proposal

 

Fill out the form now to schedule your complimentary assessment.

Thanks - The team will be in contact

Managed Service Quote
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